Shipping & Returns

Shipping & Returns Policy

Shipping Destination Wuure currently ships within the United States.

Processing Time Orders are processed within 1–2 business days, excluding weekends and holidays.

Estimated Delivery Time Once shipped, orders typically arrive within 5–8 business days. Delivery times are estimates and may vary during peak periods, promotions, or carrier delays.

Tracking Every order includes a tracking number. You'll receive a shipping confirmation email as soon as your order is dispatched.

Shipping Fees Free shipping on all orders over $60. A flat $4.99 shipping fee applies to orders below $60.

Split Shipments If you order multiple items, they may ship in separate packages. In that case, you will receive multiple tracking numbers.

Returns & Refund Policy

30-Day Money-Back Guarantee If you are not satisfied with your Wuure Iron Wand Mascara for any reason, contact us within 30 days of receiving your order and we will issue a full refund. No questions asked.

How to Request a Refund Send an email to contact@wuure.com with your order number. Our team will respond within 24 hours and process your refund promptly.

Return Shipping You are not required to return the product to receive your refund. We cover the full cost of the process.

Damaged or Incorrect Orders If your order arrives damaged or incorrect, contact us immediately at contact@wuure.com with a photo and we will reship or refund within 24 hour.