Returns
Return Conditions
To be eligible for a return:
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Item must be unused and in original packaging (when applicable)
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Proof of purchase (order number) is required
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Returns may be refused if items show signs of use, damage, or missing components not due to our error
How to Start a Return
Email [EMAIL] with:
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Your order number
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The item(s) you want to return
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The reason for return
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Photos (if the item arrived damaged or incorrect)
We’ll provide return instructions once your request is reviewed.
Return Shipping Costs
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If the return is due to our error (wrong item, defective on arrival), we’ll cover return shipping.
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Otherwise, return shipping costs are the customer’s responsibility.
Refunds
Once your return is approved and received, refunds are issued to the original payment method within [5–10 business days]. Original shipping fees (if any) are [non-refundable / refundable] (choose one).
