Returns

Return Conditions

To be eligible for a return:

  • Item must be unused and in original packaging (when applicable)

  • Proof of purchase (order number) is required

  • Returns may be refused if items show signs of use, damage, or missing components not due to our error

How to Start a Return

Email [EMAIL] with:

  • Your order number

  • The item(s) you want to return

  • The reason for return

  • Photos (if the item arrived damaged or incorrect)

We’ll provide return instructions once your request is reviewed.

Return Shipping Costs

  • If the return is due to our error (wrong item, defective on arrival), we’ll cover return shipping.

  • Otherwise, return shipping costs are the customer’s responsibility.

Refunds

Once your return is approved and received, refunds are issued to the original payment method within [5–10 business days]. Original shipping fees (if any) are [non-refundable / refundable] (choose one).